Terms & Conditions for Live Events
Last updated: May 8, 2025
1. Registration & Payment
Payment is required in full at the time of registration unless otherwise agreed. Prices are displayed inclusive of VAT for individuals and exclusive of VAT for businesses and institutions; applicable VAT is calculated at checkout. Business and university enrollments must include valid billing details and VAT ID (if applicable).
2. Access & Use
Access is provided to the registered participant(s) only, based on the selected plan:
- Individual Seat: one named participant, personal use only.
- Business Seat: one named company / employee seat
- Business Group: up to 3 named employees.
- University Pack: up to 10 named students or faculty members.
Credentials may not be shared, transferred, or reused without prior written consent from Exoblock.
3. Training Format
All sessions are delivered live online and conducted in English. Participants will receive joining instructions prior to the session start. The sessions are not recorded, and no video replay is made available.
4. Certification & Badges
A Certificate of Participation is issued upon completion of the full 3-day live session. Access to an optional assessment is granted post-training. Successful participants are awarded an ExoAcademy™ Certified Badge, which may be used for professional recognition (e.g. LinkedIn). The badge is personal and non-transferable.
5. Cancellation & Refund Policy
Cancellations are permitted up to 7 days before the event start date, with a full refund (minus payment processing fees). No refunds will be provided for cancellations less than 7 days before the start date, or for non-attendance. If an event is cancelled by Exoblock, a full refund will be offered or the participant may choose to transfer to a future date.
6. Code of Conduct
Participants are expected to behave professionally and respectfully at all times. Disruptive or abusive behavior may result in removal from the session without refund.
7. Intellectual Property
All training materials, slides, examples, and documentation are the property of Exoblock B.V. Reproduction, distribution, or sharing of content without permission is prohibited.
8. Liability
Exoblock B.V. is not liable for any business loss, indirect or consequential damages arising from participation in the training. Participants are responsible for ensuring they have adequate internet and device setup.
9. Privacy
Personal data is collected solely for registration, communication, and issuance of certificates/badges. Exoblock does not share participant data with third parties, except for the purposes of payment processing and badge issuance.
10. Contact
For questions, billing inquiries, or support, please contact:
📧 academy@exoblock.it
🏢 Exoblock B.V., Zinkstraat 24, Unit A1807, 4823 AD Breda, The Netherlands